Personal Impact

Two days

How to influence others with natural authority and charisma

This intensive, two-day course will look at every aspect of your personal performance: how you communicate, your use of Emotional Intelligence, your physical presence, how you can build rapport, deal with crisis situations and handle pressure. It is delivered by two trainers (including Ken). We will take you through proven exercises and techniques that will help you in all work situations, whether chairing meetings, building relationships with clients or pitching for new business.

Drawing on some of the special techniques actors use to project presence, power and charisma, this course will enable you to take a fresh and objective look at the way you come across and then step up to a higher level of effectiveness. It will help you develop your strengths and personality to unlock your authentic self.

Key focus

Increase your personal impact and credibility
Maximise your verbal and visual communication skills
Speak fluently and confidently, even under stress
Handle difficult meetings sensitively and constructively
Deliver confident, convincing presentations
Win the ongoing respect of your colleagues
Encourage committed, creative teamwork
Minimise aggression, conflict and misunderstandings
Encourage first-class performance from colleagues and staff
Build a stronger rapport with team members and clients

DAY ONE

Part One: Understanding impact

Course introduction

Understanding and using Emotional Intelligence

Understanding team dynamics

Individual statements

Video recording a mini-presentation

The qualities of effective speakers

Analysis of the traits effective speakers convey

Part Two: Presence and charisma

Focus when speaking

Developing vocal clarity and ownership of your message

Video feedback

Individual feedback on how you come across

Determining the next steps

Strengthening body language and vocal range

Centring energy

Being grounded, centred and relaxed under pressure

Part Three: Presenting with impact

Communicating through powerful presentations

Making presentations vivid and concise

Structuring a presentation

Creating rapport

Effective language and dealing with jargon

Effective openings and closings

Visual aids

Four levels of visual aids

Using PowerPoint effectively

DAY TWO

Part Four: Communicating to influence

Bringing the right energy into the room

Application to meetings and all conversations

Finding focus to have more influence

Being less self-conscious

Dealing with nerves

Part Five: Building rapport

Matching the message to the person

Creating rapport through understanding different personality styles

Dealing with difficult people

Managing difficult or hostile conversations

Projecting effortless authority, confidence and gravitas

Using body language effectively

Establishing credibility with senior leaders

Personal space

Using social and personal space to put others at ease

Understanding differences according to gender and nationality

Looking calm and confident under pressure

Using the right kind of energy for each situation

Keeping grounded and in control in high-pressure situations

Handling meetings and video conferences

How to get the best out of meetings of all kinds

Strengthening eye contact

Creating a charismatic impact

Part Six: Impact in action

Putting it all together

Applying all the techniques to a proposal, meeting or presentation

Video record this with coaching on camera

Conclusions

Action plans and the next steps